FAQ | JAP Motorsport

What shipment carriers do you use?

We use the major shipping carriers like UPS, FedEx, DHL and USPS.

Do you ship internationally?

Yes, we do. Please contact us first.

What payment method do you accept?

JAPMotorsport offers a wide range of payment options to make your shopping experience more convenient. Accepted payment methods include: All Major Credit & Debit Cards: Visa, MasterCard, American Express, and Discover PayPal ApplePay GooglePay AfterPay

Will I be notified when the order is shipped?

Yes! Once your package is shipped out, a tracking number will be sent via email.

How do I contact you about my order status?

We are here to help and answer any questions you may have. Our expert team are well trained and happy to help.

Is my personal information secure?

We understand that the safety of your personal information is important to you, which is why we have taken steps to provide a safe and secure shopping experience. We can guarantee the safety and protection of your sensitive payment information by processing online payments through Braintree, a PayPal service that is Level 1 PCI DSS compliant (the highest level of certification in the industry).

What is your return policy?

Please click here to see our full return policy.

What is your shipping policy?

Please click here to see our full shipping policy.

What is the transit time in a shipment?

• 1-3 Business Days for Order Process • 1-7 Days Transit Time for US Continental Shipments • 5-30 Days Transit Time for International Shipments Occasionally an item is oversold. If this is the case, we will fill the orders on a first come, first serve basis.

What is you warranty policy?

Please click here to see our full warranty policy.